Receptionist, Administrative​/Clerical

At H&R Block, we believe in the power of people helping people and in a high‑performing, connected culture where everyone feels they belong. We are committed to continuously improving our business and delivering an elevated client experience through our long‑term strategy, Block Next, which focuses on innovation, client experience, and sustainable growth.

This seasonal Client Service Professional/Receptionist role focuses on creating a welcoming environment for clients and ensuring their needs are met through friendly greetings, efficient phone handling, and client scheduling. The candidate will provide support to tax professionals and maintain a positive, organized front‑office presence.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule client appointments according to client preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Strong customer service experience, preferably in a fast‑paced environment
• Ability to multi‑task and manage time effectively
• Excellent organizational skills and proficiency with Microsoft Office
• Flexibility to work a variable schedule and/or in multiple locations
• Sales/marketing experience is desirable

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to support healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Eligibility for medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to additional requirements)

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.