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Team Leader, Management

Job in Killingly, Windham County, Connecticut, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Management
    Retail & Store Manager
Job Description & How to Apply Below

Join to apply for the Team Leader role at H&R Block

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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone belongs.

We are committed to continuous improvement through our long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth to elevate our work, service, and leadership.

If you embrace challenges and want to make a difference, we welcome you.

A Typical Day...
As a Team Leader, you will lead a customer-centric team, manage a H&R Block tax office, and build client relationships.

You will serve as a front-line manager, develop associates, ensure excellent client service, and meet growth objectives. We will support your professional development as a tax resource.

Preferred Qualifications...

  • Experience managing multiple units in retail, restaurant, banking, or related industries
  • 2+ years as a Tax Professional

Responsibilities include...

  • Partner with District GM on growth plans and community involvement
  • Assist in recruiting and onboarding associates
  • Handle escalated client concerns
  • Manage scheduling, tax return preparation, and performance reviews

Required Skills and Experience...

  • Customer service or supervisory experience
  • Tax knowledge assessment or income tax course completion
  • Proficiency in MS Office
  • Ability to work independently and flexibly
  • High school diploma or higher

Benefits...

  • Health, wellbeing, and financial wellness programs
  • Employee assistance, discounts, and retirement plans

Our Community...
We value trust, care, diversity, and inclusion, fostering a safe environment where everyone belongs. Recognized as a great place to work, we support your growth and success.

H&R Block is an equal opportunity employer, celebrating diversity in all forms.

If you’re ready to make an impact, H&R Block is the place for you.

Note:

Enrollment or completion of tax courses is not a job guarantee.

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