Scheduling Administrator

Glenelly Infrastructure Solutions has an exciting opportunity for a Scheduling Administrator to work on our projects in our Hemel Hempstead office.

The Scheduling Administrator role will contribute to the smooth delivery of the framework by scheduling work to modernise and connect the mains for residential and business customers. You will be communicating with customers, workforce and stakeholders on a daily basis. You will update work management tools, schedule, update progress and reschedule as required, and also ensure data accuracy within the systems.

You should have strong communication skills, and experience of dealing with customers, clients and colleagues via email, message services and phone to update and schedule works and confirm arrivals. Candidates with a background in outbound calling campaigns, customer advisor, project co‑ordinator and sales administration will also be considered. This role is office based in Hemel Hempstead, hours are 8‑4pm Monday to Friday.

• Manage project start and end dates in the work management system, and update with completion confirmation, or valid delay reasons.
• Enter scheduled work into relevant databases and produce agreed programmes.
• Assist with creation of daily / weekly team and project whereabouts.
• Speak to customers / residents to confirm details of work going on in their area.
• Provide accurate reports as required.

Our skilled and dedicated teams deliver a range of proactive and reactive services within the UK to support our clients (DNOs & Private Companies) on all aspects of the electricity grid.

Glenelly Infrastructure Solutions teams work with regional, national network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, underground cable networks, and substations. We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic and innovative organisation.

This is an office‑based full‑time permanent position working in our Hemel Hempstead office Monday to Friday 8am-4pm. Car drivers with a full clean driving licence are preferred, and you must have full and unrestricted rights to work in the UK.