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Empathetic Customer Support Vulnerable Clients

Job in Kilmarnock, East Ayrshire, KA3, Scotland, UK
Listing for: Pertemps Glasgow Perms
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Empathetic Customer Support for Vulnerable Clients

Pertemps Glasgow Perms is hiring a Vulnerable Customer Agent based in Kilmarnock. This role offers a hybrid working model where you'll support customers facing challenges, helping them find sustainable solutions in a caring environment.

You will handle inbound and outbound interactions across various channels, managing sensitive conversations with empathy. The ideal candidate should have strong communication skills, customer service experience, and a solution-focused attitude.

The position includes full training, career progression opportunities, and an annual bonus.

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