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Customer Experience Advisor: Banking; Branch & Phone

Job in Kilmarnock, East Ayrshire, KA3, Scotland, UK
Listing for: Banco Santander SA
Part Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 25000 - 31579 GBP Yearly GBP 25000.00 31579.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Advisor: Banking (Branch & Phone)

Santander is seeking a Customer Experience Advisor for the Kilmarnock and Irvine Twin Location Branches. You will work 21 hours per week on a rota, providing frontline support in-branch and by phone, helping customers with transactions, queries and guidance on products.

A proactive, flexible team player is essential in a busy, customer‑facing environment. You will join a branch team that focuses on delivering outstanding service, safeguarding customers, and supporting ongoing transformation

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