Healthcare Administrator

NHS Scotland:

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home ()

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you:
  Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely:
  It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters:
  Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip:
Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

An exciting opportunity has arisen for a part time Healthcare Administrator to support professional healthcare staff within the healthcare centre establishment in HMP Kilmarnock, working 35 hours per week

This is a diverse role involving the day to day delivery of a high standard of support to the clinical team within HMP Kilmarnock to enable health care to be delivered to a population who have a comprehensive range of physical, psychological, substance misuse and social problems whilst maintaining a high level of awareness of and compliance with security procedures within the prison setting.

35 hours (Monday to Friday)

This post is offered on a permanent

A UK driving licence is essential for this role.

Duties will include providing an efficient, confidential high quality administrative service to healthcare professionals by prioritising workload and ensuring follow up actions are completed timeously dealing with telephone calls from personnel and others staff, relatives and agencies and directly these as necessary to appropriate staff; take responsibility for receiving mail, linking with previous correspondence, taking action when required and facilitating enquiries in the absence of healthcare professionals and maintaining and updating electronic patient records.

Duties will include providing an efficient, confidential high quality administrative service to healthcare professionals by prioritising workload and ensuring follow up actions are completed timeously dealing with telephone calls from personnel and others staff, relatives and agencies and directly these as necessary to appropriate staff; take responsibility for receiving mail, linking with previous correspondence, taking action when required and facilitating enquiries in the absence of healthcare professionals and maintaining and updating electronic patient records.

NHS Systems and processes e.g. data protection

Medical Terminology

SVQ Level III in Business Administration/IT or equivalent

Educated to Standard Grade English or equivalent

ECDL qualification or recognised IT qualification

Experience for working with Microsoft Office Packages I.e Work, excel, Access, Powerpoint and Outlook

If you want to find out more about the role, please contact Jacqueline Lightbody or Angela Prendergast on

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland…