Internal Communications Manager

Role:
Internal Communications Manager (Change & HR)

Grade and Salary:
Grade 7, £37,694 - £47,389 per annum

FTE and working pattern: 1

FTE, 35hrs per week, Monday - Friday

Contract:

Fixed-term, 9 months (Maternity cover)

Holiday Entitlement: 33 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday)

The Internal Communications Manager (Change and HR) will lead the planning and delivery of internal communications to support organisational change, HR initiatives and workforce-related activity during a high-change period.

The role will play a key part in supporting staff understanding of, and engagement with, the University’s strategic direction, including the launch and embedding of Strategy 2035 and associated changes to ways of working, structures and priorities.

Reporting directly to the Global Director of HR, the role will act as a trusted communications adviser to senior leaders, enabling confident, consistent and effective communication with staff. A dotted-line relationship with the Global Director of Marketing and Communications will ensure alignment with corporate messaging, governance requirements, external partner relations and brand standards.

• Develop and deliver internal communications plans to support organisational change programmes, workforce initiatives and HR priorities.
• Support the launch and embedding of the University’s Strategy 2035, translating strategicobjectivesinto clear,relevant and engaging staff communications.
• Ensure change and HR communications are aligned to the University’s long-term strategic direction and values.
• Translate complex and sensitive information into clear,accessible and audience-appropriate communications for staff.
• Support the embedding of new ways of working through targeted communications and engagement activity.

• Provide specialist communications support for employee relations and workforce change activity, including formal consultation processes where required.
• Develop briefing materials, key messages,FAQsand leadership toolkits to support consistent and confident communication.
• Ensure communications are handled with appropriate discretion,accuracy and professional judgement.

• Act as a trusted communications adviser to senior leaders and HR colleagues during periods of change.
• Prepare high-quality briefings, messaging frameworks and supporting materials linked to strategic and workforce priorities.
• Support leaders to communicate effectively with their teams during uncertainty and transition.

• Deliver communications across relevant internal channels, working in partnership with the central internal communications team.
• Ensure messaging is timely, accurate and aligned with agreed tone, brand and governance standards.
• Contribute to staff-facing platforms and leadership communications as required.

• Work closely with the Global Director of Marketing and Communications to ensure alignment with corporate communications priorities, including Strategy 2035 messaging.
• Maintain high standards of quality, consistency and clarity across all internal communications activity.
• Coordinate activity to avoid duplication, overload or misalignment across internal channels.

• Monitor staff feedback and engagement to assess the effectiveness of change, strategy and HR / University communications.
• Use insight and evaluation to adapt messaging and approaches as strategic and organisational priorities evolve.
• Share learning and best practice to strengthen organisational capability…