Hybrid B2B Sales Consultant

Tasks performed regularly which form the essential characteristics of the position.
Territory Management
+ Delivery of top line sales
+ Routing as per defined routing plan
+ Pre and post sales planner aligned to predefined customer journey in alignment with business strategy
+ Driving Segmentation targets and frequency to sales objectives for HD, PD and Pharma
+ Drive region specific Education Plan
+ KOL development
+ Driving local marketing events and initiatives
+ Proactive Tender maximisation and documentation
+ Create value through providing a single point of contact for Fresenius for all customers
Product/service demos and information
+ Demonstrates the most valuable features/attributes of the product/service and link them to the customer's key challenges
+ Provide advanced product/service information and respond to complex customer questions about the product/service
+ Supports the implementation of sales tactics and strategies by providing technical expertise and supporting with product knowledge
Customer onboarding
+ Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points
Resolving customer issues
+ Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required
Periodic health checks
+ Maintain and lead periodic check-ins with key customers to ensure they're receiving the most value from the product/service; note the most commonly raised questions/issues during check-ins
Renewals
+ Drive and secure customer renewals through exceptional service interactions, ensuring the customer is consistently gaining value from the product