Asst Dir-Product Operations

3 days ago Be among the first 25 applicants

At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—​with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—​enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

• Track record of managing fleet level ceremonies, tracking delivery and ensuring releases are successful.
• Experience in successfully improving and streamlining processes, with an operational and analytical mindset.
• Excellent organisational and project management skills, with strong problem‑solving and decision‑making capabilities.
• Skilled at managing multiple stakeholders and communicating ideas clearly for alignment.
• Experience with product management, data and collaboration tools such as Jira, Asana, Confluence, Miro, and Heap.
• Understanding of Agile and Product Management concepts, principles and practices.
• 3+ years of experience in product operations, business operations, agile coaching, project management or related operations roles.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.
• Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Bachelor's degree in business, Operations, or related field preferred

• Facilitate Agile development ceremonies and releases, e.g. Scrum of scrums.
• Coordinate feature development priorities and successfully manage releases between product and software engineering.
• Identify areas for process improvement and implement changes as needed.
• Improve communication channels and processes between product and internal stakeholders, e.g. fulfilment teams.
• Own our product development tooling, reviewing and improving our use of tools - including assessment of other tools where required. Define and advocate for best practices.
• Partner with the squad leads to develop, improve, implement and educate on product development related processes and workflows. Advocate for best practice.
• Create and maintain documentation for product development related processes and workflows, ensuring our squads understand and adhere to it.
• Collaborate with cross‑functional teams, including engineering, design, QA and customer‑facing teams.
• Support the Director of Operations with initiatives relating to planning, budgeting, onboarding, engagement, compliance, and knowledge management.

Our Product Operations team is responsible for enhancing operational efficiency, improving cross‑functional collaboration, and supporting scalable growth. By joining our team, you will be part of exciting work in operational excellence across the product development lifecycle, process improvement, and stakeholder engagement.

For US‑based roles only: the anticipated hiring base salary range for this position is $82,400.00 – $, depending on factors such as experience, education, level, skills, and location. This range is based on a full‑time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including, but not limited to, medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company…