Group Account Manager

Employee Benefits Large Group Account Manager

Craig Bradford Associates provides a base pay range of $/yr - $/yr. Compensation and benefits will be based on experience and performance.

Position Summary: The Employee Benefits Large Group Account Manager delivers first‑class service to clients, providers, and partner companies, supporting the benefits consulting team with administrative and client service support.

• Provide complete support to the benefits consulting team.
• Assist in servicing customers with all questions, including card information, claims questions/submissions, correspondence, and related activities.
• Support the benefits consulting team with the sale of new business from start to finish, including management of documentation, applications implementation.
• Attend enrollment meetings and meet with clients when necessary.
• Assist in management of the renewal process, including information gathering, processing, coordinating with providers, and maintaining accurate databases.

• Bachelor’s degree.
• 3+ years’ experience in a consulting, brokerage or insurance company environment.
• PA Life, Accident & Health Insurance license (or ability to acquire within 90 days).
• Self‑Funded experience strongly preferred.

• Excellent customer service skills with a high level of customer focus, motivation and follow-through.
• Ability to work in a fast‑paced environment with excellent prioritization, project management, problem solving and time‑management skills.
• Works equally well autonomously or as part of a team.
• Resourceful and inquisitive.
• Excellent written and oral communication.
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel).
• Strong analytical skills and attention to detail.

Associate

Full‑time

Consulting, Customer Service, and Business Development

Insurance;
Wellness and Fitness Services;
Human Resources Services

Medical insurance; 401(k);
Vision insurance.