Portfolio Relationship Manager

Portfolio Relationship Manager

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There’s no pledge more important than the one we make to look after our environment, and we’re committed to helping you do exactly that. Join us as we strive to ensure a sustainable future for our communities and the world we live in.

We are looking for a Portfolio Relationship Manager to drive strategic growth and strengthen GHD’s presence within a defined portfolio of clients.

• Client Growth & Retention:
  Develop and execute strategies to expand GHD’s footprint across Priority, Growth, Key, and Valued Clients, with a strong emphasis on retention and relationship building.
• Business Development Leadership:
  Identify opportunities within the portfolio to grow GHD’s pipeline and backlog, leveraging cross-sector expertise to deliver innovative solutions.
• Trusted Advisor Role:
  Serve as the primary point of contact for clients, fostering trust and collaboration while ensuring high-quality outcomes that meet or exceed expectations.
• Customer Needs Clarification:
  Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and gain agreement to a statement of customer requirements.
• Sales Opportunities Creation:
  Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
• Customer Relationship Management / Account Management:
  Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

• Bachelor’s and/or Master’s degree in Environmental Science or a related technical field
• 10-20 years of relative project experience including the coordination and management of projects in the environmental market
• Progressive experience in client relationship development/management and business development with strong client relationships
• Strong written and verbal communication skills with demonstrated ability to conduct effective client presentations and written report preparation
• Ability to present technical information, both written and orally, in a concise and professional manner; must have strong technical writing skills

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce.

GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state or local law.

Take on some of the world’s toughest challenges - with GHD supporting you every step of the way. We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.

See where your commitment could take you with GHD.

At GHD, we don’t just believe in the power of commitment, we live and breathe it everyday. That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.

GHD is a global professional services company that leads through engineering, architecture and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.