Sales Operations Specialist

Join our dynamic team as a Sales Operation Specialist I for Purification Technologies. This pivotal role offers a unique opportunity to collaborate closely with our sales team and customers, driving business success and ensuring exceptional customer experiences.

• Central Point of Contact – Acts as the main liaison for sales representatives and customers regarding business operations.
• Cross‑Functional Collaboration – Works with teams such as Finance, Customer Service, Marketing, and Supply Chain.

Customer Support

• Set up new customers and maintain contact information.
• Ensure pricing, purchase order, and invoice accuracy.
• Resolve disputes, blocked orders, and credit issues.

Sales Support

• Onboard new sales and sales operations associates.
• Provide expertise on customer relationship management and order/billing systems.
• Serve as a liaison for questions, training, and issue resolution.

Order Support

• Track orders and research proof of delivery.
• Coordinate rush orders and return material authorizations.

Process Improvement

• Identify process gaps and provide expertise for technical solutions and testing.

General Support

• Communicate effectively within sales and cross‑functional teams to enhance operational efficiency.

• Hybrid role out of King of Prussia, PA.

• High School Diploma or GED completed.
• 3 years relevant industry/organizational operations knowledge.
• Intermediate proficiency in Microsoft Excel.
• No immigration sponsorship available for this position.

• Associate’s or bachelor’s degree in business, communications, or IT.
• 2 years of customer support experience.
• Advanced skills in Microsoft Office Suite and SAP.
• Strong organization, time management, problem solving, and communication skills.
• Self‑motivated and works well with teammates.

The pay range for this position is $66,100.00 – $99,200.00.

Ecolab strives to provide comprehensive and market‑competitive benefits.
To view our full benefits package, visit the Ecolab Career website.

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested.

Ecolab will provide reasonable accommodation with our application process upon request.
We are committed to fair and equal treatment of associates and applicants.

Ecolab will provide reasonable accommodation with our application process upon request.