Technical Services Coordinator

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Site Name: USA - Pennsylvania - King of Prussia

Posted Date: Oct 21 2025

As Technical Services Coordinator, you will play a critical role in ensuring the maintenance of biopharmaceutical GMP equipment and laboratory assets that support Clinical Supply operations within a manufacturing pilot plant and development laboratories. Working within the R&D Engineering Department as part of the Technical Services and Facilities team, you will be accountable for managing service providers and third-party contractors, coordinating work to ensure maintenance is conducted efficiently and effectively to support manufacturing and scientific schedules.

This is a full-time onsite role at our King of Prussia site in the US.

• Equipment Maintenance and Compliance:
  Maintain a variety of biopharmaceutical process equipment, including laboratory benchtop, analytical equipment and pilot scale equipment such as mammalian cell culture single-use bag reactors, stainless steel microbial fer mentors, centrifuges, protein purification/filtration systems, CIP systems, equipment washers, and autoclaves.
• Scheduling and Coordination:
  Coordinate with internal technicians, vendors, and third-party contractors to execute timely maintenance activities to ensure all equipment remains cGMP-compliant and operating safely.
• Safety Compliance:
  Manage and generate Safe Work Permits (PTW), Lock-out-Tag-out (LOTO), Hazardous Energy Control Procedures (HECP), and Job Hazard Analysis (JHA) for internal teams, service partners, and third-party contractors.
• Procurement and Documentation:
  Generate purchasing requisitions for parts, maintenance services, and service contracts; follow up on receipt of parts/services and support invoicing processes.
• Troubleshooting and Problem-Solving:
  Support equipment troubleshooting efforts and participate in root-cause analysis for equipment-related failures using Six Sigma tools to address safety and quality investigations; provide recommendations to improve preventive maintenance task lists, ensuring alignment with equipment manufacturer recommendations.
• Maintenance Excellence Deliverables:
  Drive a culture of Maintenance Excellence by ensuring efficient processes for planning, scheduling, and executing preventative and corrective maintenance activities; foster partnership with internal teams and external vendors to identify and implement opportunities for process improvement and long-term reliability.
• AI Integration in Maintenance:
  Explore opportunities for leveraging Artificial Intelligence (AI) tools to enhance predictive maintenance capabilities, improve asset reliability, and streamline maintenance operations; collaborate with cross-functional teams and external partners to evaluate and implement AI-driven solutions for maintenance optimization.
• Communication and Stakeholder Management:
  Maintain open communication channels with management and operational areas, including Facility Engineers, Maintenance/CMMS Engineers, Process Engineers, Safety Engineers, Manufacturing Operators/Supervisors, Validation specialists, Quality Assurance colleagues, Procurement, auditors, and third-party service contractors (e.g., HVAC, clean utilities, infrastructure, plumbers, automation engineers).
• On-Call Support:
  Provide occasional off-hour on-call support for troubleshooting process equipment and utilities alarms.

• Minimum 4 years of experience working within a GMP environment.
• Experience with equipment and systems, including preventive and corrective maintenance practices.
• Experience with CMMS systems (e.g., EAM, SAP) and Six Sigma tools for root-cause analysis.
• Experience with safety protocols, and regulatory compliance requirements.

• Bachelor’s degree in Engineering, Life Sciences, Business or a related technical field;
  Vocational Technical School or Military training also highly considered.
• Experience with implementing or exploring AI-driven solutions is a plus.
• Experience working collaboratively across diverse teams and managing multiple priorities.
• Excellent organizational, communication, and problem-solving…