General Manager - Netflix KOP

General Manager – Netflix House KOP

Salary: $110,000 – $120,000

Different perspectives make us better. We’re committed to creating an equal‑opportunity and fair‑treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award‑winning restaurants, iconic venues, zoos, cultural institutions, theaters, and convention centers, as well as associations with the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, MLS All‑Star Games.

Be the show runner behind a one‑of‑a‑kind guest experience – Netflix House is coming to King of Prussia mall! As General Manager you will lead all venue operations, drive service excellence, and champion innovation to bring hospitality to life in an immersive, guest‑centered environment.

• Bachelor’s degree in Hospitality or a related field
• 5+ years in hospitality or food & beverage senior leadership
• Experience managing large teams and venue operations

• Oversee all front‑ and back‑of‑house operations
• Develop and manage budgets and business performance
• Lead the team in driving all expenses across the P&L
• Collaborate with onsite partner GM and partner operations team to manage daily operations for the building
• Collaborate with Levy and partner team to build standard SOPs for new opening
• Lead Levy culture and inspire cross‑functional teams; integrate partner culture appropriately within Levy operational SOPs
• Ensure consistent delivery of premium guest service
• Collaborate with Levy culinary, marketing, sales, finance and HR teams
• Drive all company compliance initiatives within the location across all departments
• Drive all health and sanitation initiatives at the location
• Payroll oversight
• Marketing oversight with client partner
• Month‑end financials and reporting

We will consider employment for all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug‑free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.