Senior Clinical Informaticist - Artificial Intelligence; AI

Responsibilities

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented Senior Clinical Informaticist – Artificial Intelligence.

The Senior Clinical Informaticist – Artificial Intelligence (AI) acts as the Product Manager for a portfolio of clinical AI‑enabled solutions owning full lifecycle from problem definition and discovery through deployment, adoption, and value realization.

Participates in the design, build, testing, support, maintenance and troubleshooting of assigned software applications and systems, with accountability for prioritization, roadmap development, and measurable outcomes. Serves as a liaison between customers, Information Services staff and vendors for clinical software support issues, while acting as the single‑threaded owner responsible for solution success. Provides clinical guidance for the development of healthcare technology, both clinical and business as appropriate, ensuring solutions are aligned to strategic priorities and delivery measurable operational and clinical impact.

• Leads cross‑functional AI work streams to identify EMR enhancement opportunities and drive solutions.
• Owns the AI and clinical product roadmap for assigned domains, including prioritization and sequencing of initiatives.
• Recommends prioritization decisions in partnership with clinical, operational, and technical stakeholders.
• Mentors staff to maintain a high standard of content and consistency while acting as a professional role model.
• Mentors/trains other members of the team in performance of their duties to ensure quality performance.
• Provides technical support and guidance to other team members as required.
• Develops efficient workflow and processing for end users.
• Acts as IT Clinical management liaison to other departments as well as Corporate and Facility leadership and stakeholders.

• Develops and communicates product vision, roadmap, and value narrative to executive stakeholders.
• Communicates and provides rationale for decisions to other UHS corporate and facility staff.
• Identifies educational needs and collaborates with education team to design and implement end user education.
• Provides mechanisms for soliciting ongoing feedback from users and responds and follows up with concerns in a timely manner.
• Keeps management well informed of activities, needs, problems.
• Develops and maintains communication flows that exceed customer expectations.
• Develops strategies and tools to assess competency of workforce with particular emphasis upon clinical staff.
• Provides expert knowledge of appropriate clinical design strategies to achieve or solve identified organizational needs.
• Assures systems development and maintenance.
• Acts as resource for key decision makers by organizing relevant information and defining alternatives.

• Plans, facilitates, and evaluates improvements to operational workflow and processes in collaboration with facility clinical leadership.
• Leads product discovery activities including workflow observation, user interviews, and data analysis.
• Maximizes effectiveness of applications by understanding available functionality, options and possible alternatives for software in production.
• Formulates reports, collects and analyzes data to identify trends that improve…