District Manager - Philadelphia Job King of Prussia area,Pennsylvania USA,Management

UDR is now hiring a District Manager to join our team supporting our Philadelphia market.

GENERAL SUMMARY OF DUTIES

Responsible for operations of a portfolio of communities. Ensure the optimum operational and financial performance of the communities, including personnel, collections, resident services, maintenance, revenue enhancing, and other capital improvements, contracted services, administration, reporting, and safety and compliance. Monitors budgets, ensures efficiency of the community, sustains mechanical and cosmetic maintenance and preservation/renovation of the community.

SUPERVISION RECEIVED

Reports directly to the Area Director or VP

SUPERVISION EXERCISED

Community Directors, District Service Managers, Resident Services Managers, or other staff as needed

ESSENTIAL FUNCTIONS

Identify opportunities to increase controllable net operating income by implementing programs designed to achieve the district’s financial, operating, and resident services goals and to promote the long‑term financial growth of the assets.

Gather and interpret current market and economic information that impacts the communities and implement short and long‑range marketing to achieve the communities’ occupancy goals.

Monitor policies and procedures appropriate to the day‑to‑day operations of the communities.

Meet and support key community/district objectives, in order to meet or exceed organizational expectation.

Resolve customer service issues that escape from the communities.

Promote activities that demonstrate quality service to residents, consistent with the organization’s philosophy and work with communities to implement on‑going resident retention programs to minimize turnover and promote resident satisfaction.

Conduct weekly routine site inspections to ensure that the physical aspects of the communities are within the company standards regarding the grounds, curb appeal, market ready units, risk management/safety requirements, cleanliness, and general appearance. Manage quality control to meet company expectations. Work with the Community Directors and/or Resident Service Managers to meet established expectations for curb appeal and market ready homes.

Produce administrative, accounting, and other reports as needed and required.

Develop and maintain emergency action procedures for the properties.

Hire and train new staff and develop staff to maximize potential.

Supervise direct reporting staff in accordance with overall company policy.

Monitor staff performance including performance reviews and address performance problems through corrective action and dismissal.

Approve time records and requests for time off.

Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers.

Manage and oversee communities and staffing and when needed due to management leave of absence, job vacancy, etc., fill‑in as necessary. Schedule office staff to ensure maximum coverage as determined by staffing model and individual property needs.

Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal‑oriented team.

Comply with all Company policies and procedures related to employment.

Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.

Perform other duties or projects as assigned or as necessary.

PERFORMANCE REQUIREMENTS

Knowledge of organizational and community policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision‑making. Ability to apply policies and procedures to solve Company issues.
Demonstrated understanding of overall property management. Demonstrate the ability to proactively prioritize needs and effectively manage resources. Demonstrated experience and expertise in project planning and management; in analysis of operations for the purpose of proposing innovative solutions to problems; and in organizing, writing, and editing information to make it meaningful to a wide array of…


Increase/decrease your Search Radius (miles)



Job Posting Language