Senior Software Engineer - Epic Interfaces

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented Sr. Software Engineer - Epic Interfaces.

Working as a member of the interface team, the Sr. Software Engineer – Epic Interfaces leads the implementation, and supervises the testing, documentation and support of enterprise-wide Integration processes using Intersystems Iris for Health based application layer/technical tools. Works directly with the Epic, and if needed UHS clinical and financial teams, in designing, developing, implementing and supporting integration solutions between the ambulatory/hospital EMRs and various third‑party systems.

Typically works on larger projects and systems while assisting the more inexperienced analysts on smaller projects and systems. Works with customers to understand clinical workflow, gather interface (HL7) and/or custom specifications and develop, test and implement Epic/Bridges interface solutions. Works to resolve issues or perform maintenance or enhancement tasks as assigned. Leads technical review of new and existing systems and design concepts for business and organizational needs.

Provides technical support to the user community as needed. Meets deadlines and ensures continued progress toward assignment completion. Coordinates work assignments in order to meet deadlines. Provides guidance and mentoring to less experienced staff. Shares experience and learned knowledge with other members of team.

• Communicates with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementation of applications and prepares the appropriate documentation.
• Supervises and performs system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Monitors, researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Creates educational material and trains users in application use as needed.
• Designs solutions for applications and prepares the appropriate documentation.
• Assists in recommending application solutions to meet business needs
• Constructs and schedules automated processes
• Actively contributes to on‑going process improvement.

• Monitors, researches and resolves Customer Support Center Tickets
• Adheres to UHS Service Level and Change Management Policies.
• Provides on‑call support as scheduled.
• Establishes and maintains regular communications with user community.
• Identifies potential system problems and proposes ways to avert them.
• Creates and maintains effective program documentation.
• Participates in new development, maintenance and enhancement for integration processes
• Troubleshoots and resolves customer problems of various complexities such as code defects, application configurations, networking or other issues commonly encountered.
• Sets up and configures application settings and…