Receptionist, Administrative​/Clerical

Overview

Receptionist role at H&R Block. The position is a seasonal Client Service Professional/Receptionist focused on delivering high-quality client service and supporting the tax professionals and clients.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients and coordinate their appointments as requested
• Ensure client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program (Better You) to help build healthy habits
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Medical coverage, 401k, and Employee Stock Purchase Plan eligibility
• Other benefits available; check eligibility details

H&R Block is committed to building a connected culture where trust, care, and belonging are core to the way we work and serve clients and communities.