Business Banking Officer

Business Banking Officer – Kingman – Fort Mohave – Hybrid Company

Summary:

Founded over 90 years ago, we are a locally owned, not‑for‑profit financial cooperative that provides consumer and small business banking services to more than 150k members across the state.

• Responsible for growing the credit union’s deposit and loan portfolios.
• Achieve goals by expanding existing depository relationships, calling on new deposit members, and sourcing mortgage, SBA/commercial loan, and partner referrals.
• Participate in marketing initiatives and developing promotional programs.
• Business development via daily telephone and outside sales calls of existing and potential members.
• Identify, call on referrals, and cross‑sell new relationships stemming from existing members and the credit union’s lending department.
• Develop and grow a highly cross‑trained team through positive coaching and communication.
• Achieve annual deposit, mortgage referral, SBA, commercial and consumer lending goals.
• Establish proactive communication with branch personnel to promote a high level of service.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Open and service all types of accounts using the credit union’s core operating system.
• Support operations, risk management initiatives and a strong control environment.
• Maintain professional and community relations to increase the credit union’s visibility and enhance new business opportunities.
• Keep well informed of the financial industry and competition.
• Be knowledgeable of all credit union's products and services.
• Monitor member’s usage of products to assist in introducing other beneficial products and services the credit union offers.
• Develop and maintain a network of referral sources.
• Ensure compliance with regulatory requirements.

• 3+ years experience in a financial institution focused on increasing deposit and loan portfolios.
• Experience in financial retail sales and service, strong product knowledge and consumer/commercial lending.
• Knowledge of branch operations, relationship management, and regulatory compliance.

• Knowledge of Episys.