Outreach Specialist

Kingman, Arizona

What is the purpose of this role?

The Outreach Specialists plays a vital role in advancing Nest Health's mission through proactive, relationship-based outreach and community engagement, this role ensures families gain access to comprehensive, in-home primary care services- removing barriers and building trust to help close the gap in healthcare access for underserved communities.

What is the role?

You will be the first point of contact for eligible member families, introducing them to Nest Health's whole-family, whole-person in-home care model and ensuring that the market meets or exceeds targets to sign up eligible families to receive primary care (PCP) services from Nest. You will outreach to eligible families via telephone, email, text, and in-person modalities, describing the benefits of choosing Nest Health as their PCP, answering questions and overcoming objections, and scheduling them for their first appointment.

You will also build relationships with community partners who can help Nest Health connect with eligible family members. This position offers the opportunity for meaningful bonuses tied to individual and market productivity and performance.

Who is Nest Health?

As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Nest’s first-of-its-kind family-based, in-home, and virtual care model includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more.

In Louisiana, Nest’s headquarters and first market, Nest’s innovative model has resulted in partnerships with two of the state’s leading health plans, unlocking care for thousands of families across the state. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion.

Nest and its leaders have won multiple awards including Rock Health’s Next-Gen Pediatric Innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios and others. Nest was recently named to Fast Company's Most Innovative Companies of 2025 List, and its co-founders were recognized on Inc.'s

Female Founders 50 List for 2025.

Founded in 2022 by former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, former President at Landmark Health, Nest has raised a historical Seed round of over $20M from top healthcare and industry investors including 8VC, Blue Venture Fund, Spring Tide Health, Alumni Ventures, Gaingels, MVP, Health 2047, Ochsner Louisiana Investment Fund, Tulane Ventures, and others.

Learn more about us at
To learn more about the Nest care model, watch this video, by the award- winning HBO Katrin Babies filmmaker Edward Buckles, JR.

What will you do?

• Conduct telephonic, email, text and in-person outreach to eligible families to schedule and ensure completion of their initial visits with the Nest Health clinical team

• Use Nest Health's customer relations management tool to manage Nest Health eligibility lists and meet daily, weekly, and monthly targets for reaching and scheduling member families

• Build and cultivate relationships with community agencies and influences to help improve access to eligible Nest families

• Identify and execute innovative activation strategies to get eligible families to select Nest as their family primary care provider

• Help build, refine, and leverage reporting and dashboards to meet activation/engagement targets; prioritize different outreach modalities to eligible families; and help Nest continually refine its outreach approaches and algorithms

• Participate in the development and refinement of messaging, conversation guides, and FAQs to improve the effectiveness of Nest outreach

• Ma…