Information Technology System Administrator

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We are looking for an experienced Information Technology Administrator to join our IT team at the City of Kingman. In this role, you will maintain high availability and performance across our servers, networks, and data infrastructure by managing system backups, security policies, and technical support. Operating with a high degree of independence and discretion, you will handle critical system upgrades, coordinate diverse technical tasks, guide city-wide computing plans, and provide reliable, customer-focused support to staff across all departments.

If you are a detail-oriented, proactive technology professional who excels at system reliability, infrastructure optimization, and independent problem-solving. You possess strong organizational and technical skills, allowing you to manage complex IT tasks, coordinate preventive maintenance, and ensure high availability across servers, networks, and data systems. You are well-versed in security standards, system monitoring, and cross-training, and you bring exceptional attention to detail in technical support and planning.

You represent the City credibly, maintain absolute discretion with sensitive data, and provide excellent customer service to staff across all departments.

• Associate’s degree from an accredited college or university in Computer Science, Information Technology, Information Systems, Cybersecurity, or a closely related field; and
• Six (6) years of progressively responsible information technology experience, including at least three (3) years of professional systems administration experience involving enterprise servers, networks, virtualization, cloud technologies, security, or related infrastructure.
• Any equivalent combination of education, training, certifications, and experience that provides the required knowledge, skills, and abilities may be considered.

• Valid Arizona Driver’s License
• Valid CompTIA Server+ Certification
• Ability to possess and maintain Criminal Justice Information Systems (CJIS) security clearance and requirements

You will perform preventive maintenance actions, including system backups, establishing system recovery procedures, and maintaining offsite backup storage. Your day-to-day work involves monitoring system and network performance and equipment, verifying that systems are working properly, and performing upgrades as necessary. You will actively support, configure, and maintain servers, the network, data, and associated equipment to ensure high availability. Additionally, you will participate in an on-call rotation to provide critical support for network and system-related issues, adjusting your schedule to be present during early mornings, evenings, nights, holidays, or weekends as needed.

You will coordinate and manage diverse technical support tasks while delivering excellent customer service to diverse audiences across all city departments. Your role requires you to provide direct support for technical issues, troubleshoot problems to final resolution, and conduct continual cross-training with other IT personnel to strengthen the overall infrastructure. While performing these duties, you will maintain absolute confidentiality and exercise a high degree of discretion and judgment when dealing with sensitive or confidential information.

You will assist and guide staff within both the IT department and city-wide in formulating short- and long-term plans regarding city computing needs.…