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Customer Services Specialist - FTC; Hybrid

Job in King's Lynn, Norfolk County, PE30, England, UK
Listing for: Hollybank Trustees Ltd
Full Time, Contract position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Services Specialist - 9-Month FTC (Hybrid)

NOCN Group, King's Lynn, is seeking a motivated Customer Services Administrator to join the AO Customer Services team on a fixed-term basis. Reporting to the Customer Services Team Leader, you will deliver high-quality services aligned with NOCN's objectives and support learners, centres and employers.

You will handle queries by phone and email, provide accurate guidance on qualifications and policies, and process information and payments within defined SLAs while maintaining CRM records.

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