Healthcare Assistant - Hospital Liaison

Change Grow Live is a leading substance misuse charity where our core values ‘
Be bold, be open, be compassionate
’ are the guiding principles of our team's efforts.

We’re seeking a dedicated Hospital Liaison Healthcare Assistant to join our compassionate and diverse team in Kings Lynn—a group of professionals committed to supporting individuals at the Queens Elizabeth Hospital Kings Lynn with compassion.

The post holder will work across the hospital site (e.g. A&E and admissions wards) to provide rapid access to assessment, brief interventions/harm minimisation and support discharge planning/onward referrals for people attending hospital with substance misuse related issues.

At Change Grow Live, our Kings Lynn service is more than just a workplace; it's a vibrant and collaborative community. Here, a diverse team joins forces with a shared dedication to nurturing hope and driving positive change. From our inspiring service manager to our compassionate nurses, dedicated healthcare assistants, empathetic recovery staff, and supportive peer mentors, every team member plays a crucial role in our mission.

Together, we create a supportive and inclusive environment where everyone can thrive and make a difference in the lives of others. Join us and be part of something truly meaningful.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where:
Kings Lynn (Queen Elizabeth Hospital), Norfolk

Hours:

full time, 37.5 hours per week

Full Time Salary: £25,077-£26,502 dependent on experience (based on full time working hours, pro rata if part time)

Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and payments will be pro‑rata based on contracted hours.

• Working closely with your Nursing team to develop pathways to care
• Support service users in opiate and alcohol interventions within a hospital setting
• You will support on harm reduction interventions along with physical and mental health assessments
• Keeping the people who use our services at the heart of everything you do

• Good interpersonal skills and a willingness to work flexibly as part of a team
• Experience of working within substance misuse or a social care setting would be an advantage but not essential
• A clear understanding of the need for and ability to deliver quality services
• Good organisational skills
• Confidence to work on own initiative as well as part of the team
• Communicate confidently and effectively, verbally and in writing
• Respond flexibly to the demands of the post
• It is desirable that you have a full UK driving license as travel within Norfolk will be required for this role

• 25 days holiday (+ bank holidays) rising by 1 day for each year’s service, capped at 30 days
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme and receive vouchers if candidate is successful

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities and Person Specification.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note this role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview -

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 19 to 21 (£25,077.00 - £26,502.53)

N/A - Outside London Weighting Area

5/4/2026

Michelle Stewart |  |

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.