Service Center Leader — Drive Operations & Customer Success
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Applied Industrial Technologies, a global industrial distributor, seeks a Customer Service Manager to lead a service center, drive operations, and coach a team of CSRs. The role emphasizes P&L focus, process improvement, and delivering superior customer experiences in a fast-paced environment.
The candidate should bring 2+ years of industrial customer service leadership, strong communication, and a results-oriented mindset to advance service quality and operational efficiency.
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