AVP of Operations - Hospice - Eastern Tennessee

AVP of Operations - Hospice - Eastern Tennessee

Apply for the AVP of Operations - Hospice - Eastern Tennessee role at Gentiva
.

Lead Hospice Operations with Excellence and Compassion. We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

• Lead local operational strategy:
  Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
• Ensure regulatory excellence:
  Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
• Build and grow partnerships:
  Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
• Patient-centered oversight:
  Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
• Team leadership:
  Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
• Public and community relations:
  Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
• Performance improvement:
  Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

RN Degree highly preferred.

• RN Degree highly preferred.
• Bachelor’s degree in Healthcare Administration, Business, or related field considered.

• Multi-site operational leadership experience strongly preferred.
• 5+ years of progressive leadership experience in hospice or healthcare operations.
• 3+ years of direct healthcare services leadership preferred.
• Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations.
• Experience with Home Care Home Base (HCHB) strongly preferred.
• In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards.
• Strong communication and organizational skills.
• Critical thinking and problem-solving mindset.
• Passion for patient-centered care and interdisciplinary teamwork.
• Ability to balance strategy, operations, and field leadership.

• Active RN License required (if applicable).
• Valid driver's license and auto insurance.

• Intermediate skills in Microsoft Excel and PowerPoint.
• Comfortable with data systems, electronic medical records (EMR), and analytics.

• Competitive Pay.
• 401(k) with Company Match.
• Career Advancement Opportunities.
• National & Local Recognition Programs.
• Teammate Assistance Fund.

• Medical, Dental, Vision Insurance.
• Mileage Reimbursement or Fleet Vehicle Program.
• Generous Paid Time Off + 7 Paid Holidays.
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care).
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN).
• Free Continuing Education Units (CEUs).
• Company-paid Life & Long-Term Disability Insurance.
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC).

• This is a safety-sensitive position.
• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug-free workplace.

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