Secretary PT - Gastroenterology

Position: Secretary 2 PT - Gastroenterology
Career Opportunities:
Secretary 2 PT - Gastroenterology (103480)    Hours of Work:  Temporary Part-Time Position (approximately 12 months);
Days; ,
Pay Band:  BAND C $26.62-$29.49
Union:  CUPE
Please note, this posting identifies the current shifts that apply to the position control number. However, this does not guarantee the permanence of the shift time or work assignment for the position. The Hospital reserves its Management Rights under the CUPE Collective Agreement to make changes to shift time and work assignment as it deems necessary.

DESCRIPTION:

The Secretary 2 provides services in a manner consistent with Kingston Health Sciences Centre’s (Hotel Dieu Hospital site) Mission, Vision and Values and that reflect the core values of Patient and Family Centred Care (dignity, respect, information sharing, participation and collaboration).
The Secretary 2 provides secretarial and clerical support working with a minimal amount of supervision, maintaining accurate records and absolute confidentiality in a patient care environment. This includes patient-centered problem-solving and excellent client service for patients and their families.
DUTIES INCLUDE
Assist Liver & IBD GFT Secretaries with liver, IBD & general GI patient calls and appointment bookings
Arrange new and repeat patient clinic appointment bookings.
Telephone reception, filing, mail distribution, photocopying, shredding, preparation of correspondence
Cover for the Secretary 2’s when they are away on vacation or sick time
Enter and check patient information from HRF’s into Axcess Rx System
Assist secretaries working with the Division of Gastroenterology and with coverage for them when they are on holiday or ill
Call and remind new patients of their upcoming GI clinic appointments
Prepare and mail out no show letters for new and repeat patient clinic appointments
Mail out clinic appointments and call telemedicine patients with appointment reminders
Handles general inquiries and instructions within known authority

BASIC QUALIFICATIONS:

2 years Office Administration Health Services diploma or equivalent education and experience.
2 years recent experience in an administrative support position in a clinical or health care setting
Ability to type at a minimum 40 w.p.m. ( will be tested )
Experience in an ambulatory care environment
Knowledge of medical terminology ( will be tested )
Skilled in the use of current office technology – Microsoft Office:
Word, Excel, Access, Outlook ( will be tested )
Familiarity with videoconferencing appointment scheduling and equipment.

Experience with data management and analysis in a hospital environment
Demonstrated interpersonal and organizational skills
Ability to communicate effectively, courteously and tactfully with a variety of people
Ability to function independently as well as in multidisciplinary team setting
Ability to handle confidential matters
Ability to work quickly and accurately under pressure
Self-reliant, ability to function independently as well as in an interprofessional team, established priorities and interact effectively with others
Satisfactory criminal record check with vulnerable sector search.

PHYSICAL REQUIREMENTS:

The applicant must meet the physical demands of this position.
KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

Unless specifically stated,…