Opening Statement
The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah-nish-nah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen
· dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government.
At the City of Kingston, we believe that diversity and inclusion are essential elements of a thriving workplace. We value the unique perspectives and experiences that each individual brings to our team. As we continue to grow, we are dedicated to creating an environment where all employees feel welcomed, respected, and empowered to contribute their best work. The City of Kingston views diversity as its strength and we encourage applications from individuals of all backgrounds, including those from underrepresented communities.
As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you'll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.
Position Summary
As the first point of engagement, Cultural Heritage Interpretation and Programming Assistants welcome guests to the Pump House Museum, City Hall National Historic Site, and the Mac Lachlan Woodworking Museum. They also represent the Heritage Services department within the Kingston community. In this role, you will serve as a host and guide for members of the public visiting these sites, plan and facilitate public programs and school programs.
Ideal candidates must have outstanding customer service capabilities, possess a positive attitude and are both self-motivated and well accustomed to teamwork.
Duties
Work primarily onsite at the Pump House Museum and offsite throughout the community (as needed).
Conduct daily tours of the Pump House Museum and City Hall for all ages to interpret museum exhibitions and collections for the public.
Facilitate and lead public and educational programming for visitors of all ages and abilities at the Pump House, City Hall National Historic Site and the Mac Lachlan Woodworking Museum.
Support special events, workshops and programming.
Support the development of inclusive, innovative and curriculum-based heritage and STEM programs.
Represent the Heritage Services department while deployed to off-site outreach event opportunities.
Assist visitors with booking tickets and respond to visitor queries.
Complete admission and sales related tasks for cash and Point of Sale (i.e. debit and credit) machine transactions and check-ins using the online ticking system.
Provide general museum administration assistance, including but not limited to data entry, filing and photocopying.
Collaborate effectively as part of a large team within the Heritage Services department.
Follow and uphold Corporate Health & Safety protocols.
Light housekeeping duties, sanitization and site inspections.
Other duties as assigned.
Working hours are set on a rotating schedule that includes a mix of day, evening and weekend shifts including some holidays between April and August 2026.
Qualifications, Competencies
MUST BE ENROLLED IN AND RETURNING TO FULL-TIME POST SECONDARY STUDIES IN FALL OF 2026 - Verification will be required
Experience working in a museum, gallery, heritage site, and/or educational setting is an asset
Must meet eligibility requirements for the Young Canada Works summer employment program such as being a permanent resident or citizen of Canada and between the ages of 16 to 30 years old; please read the requirements in full detail prior to applying to ensure you qualify: visit
Valid Standard First Aid/CPR-C certification is required prior to the start date of successful candidates
Valid Class "G" driver’s Licence is considered an asset
Access to own…
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