Claims Manager Bilingual Proficiency

Position: Claims Manager with Bilingual Proficiency
Join as a Claims Manager with bilingual proficiency, advocating for clients in a fully remote or hybrid role. Focus on impactful work that fosters inclusivity and exceptional customer service.

In this managerial capacity, you will investigate and evaluate claims using your expertise in disability management. Your responsibilities entail direct communication with claimants and employers to ensure thorough case assessments. Leverage your skills to create detailed management plans that facilitate safe returns to work and incorporate team collaboration for innovative solutions.

Key Responsibilities:

• Assess initial and ongoing eligibility for claims

• Manage claims effectively using industry best practices

• Interview clients over the phone for insights

• Communicate status updates proactively

• Design return to work programs with facilitators

Requirements:

• Required bilingual fluency in French and English

• Minimum 2 years of experience in claims management

• Understanding of relevant provincial legislations

• Proficient in using software applications

• Strong customer relations and communication abilities

Empower clients by ensuring their needs are met through effective claims management and support.
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