Engaging Customer Care Associate at Leon’s

Location: Brockville

Be a part of Leon’s team as a Full Time Customer Care Associate, focused on providing outstanding customer service in a collaborative environment. Assist customers with inquiries and after-sales support.

Leon’s Furniture seeks a Full Time Customer Care Associate dedicated to creating a positive customer experience. Your responsibilities will include maintaining customer accounts, addressing inquiries, and managing after-sales service with a strong emphasis on teamwork. Join a Canadian institution with over 110 years of service history while you grow both personally and professionally.

Key Responsibilities:

• Generate accurate daily reports for performance tracking

• Keep customer accounts updated for effective service

• Respond swiftly to inquiries from customers

• Provide assistance with after-sales processes and services

• Collaborate with colleagues to ensure excellent service

Requirements:

• Excellent written and verbal communication skills

• Outgoing, confident, and friendly personality

• Strong problem-solving capabilities and analytical mindset

• High degree of organization for multitasking

• Availability for evening and weekend shifts

Contribute to a customer-focused environment at Leon's and enjoy career development in a stable, respected company.
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