Member Services Representative at Crunch

Become a vital part of Crunch's team as a Member Services Representative, dedicated to fostering an engaging atmosphere and exceptional customer interactions. If you have a passion for fitness and customer service, we want you on our team.

In this role, you will attract new business through effective strategies and exceed personal sales goals while upholding company values. Your responsibilities will include managing member accounts and ensuring a welcoming environment for all guests and staff. Candidates who enjoy an engaging, community-focused environment will excel.

Key Responsibilities:

• Attract new members through referrals and outreach

• Exceed sales goals using effective strategies

• Manage member accounts and bookings professionally

• Communicate club services and special events effectively

• Maintain facility cleanliness and address member needs

Requirements:

• Minimum 1 year in a service-oriented role

• Strong written and verbal communication skills

• Commitment to exceeding customer expectations

• CPR/AED certification required within 30 days

• Ability to lift up to 50 lbs and stand for long periods

Contribute your passion for service and fitness to enhance the Crunch community.
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