Service Coordinator

Position: Premier Equipment Service Coordinator Role
Join Premier Equipment as a Service Coordinator, an essential role in enhancing customer experience through effective service operations management and cross-department collaboration.

In this position, you will manage various administrative tasks, including tracking work orders, invoicing, and monitoring technician hours. A strong focus on customer service and teamwork is critical as you work across departments to streamline processes and improve overall service delivery. Your commitment to excellence will help reshape customer interactions at every touchpoint.

Key Responsibilities:

• Oversee service order management and customer support tasks

• Monitor payroll accuracy and technician performance metrics

• Schedule trucking and support for service events

• Encourage teamwork and effective communication in operations

• Promote process improvements to reduce departmental costs

Requirements:

• High School Diploma or Equivalent required

• Proficiency in Microsoft Office and internet applications

• Familiarity with customer service best practices

• Strong organizational and interpersonal skills

• Basic understanding of accounting methodologies

Bring your organizational skills and commitment to service excellence to the role of Service Coordinator at Premier Equipment.
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