Hybrid Client Specialist at BBD

Become a crucial part of BBD as a Client Specialist, providing exceptional service in hybrid work settings in Kingston, Ontario. Deliver customer-focused support and enhance client relationships effectively.

The Client Specialist role at BBD is perfect for customer service-oriented professionals seeking a term position until November 30, 2027. You will handle full cycle group benefit administrations while utilizing your communication skills and technology knowledge. Collaboration within the BBD team is vital for success in maintaining and cultivating client relationships.

Key Responsibilities:

• Process transactions for group benefit administration

• Provide prompt responses to client inquiries within 24-48 hours

• Maintain accurate documentation of client changes

• Collaborate with internal and external teams

• Foster relationships with plan administrators

Requirements:

• 1-2 years of relevant work experience in an office environment

• Strong verbal and written communication skills

• Basic knowledge of insurance products and legislation

• Proficient in MS Office applications

• Ability to problem-solve in a deadline-driven atmosphere

Leverage your customer service expertise and strong communication skills with BBD, contributing directly to client success outcomes.
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