Client Service Administrator at HearingLife

Shape lives by providing excellent client care as a Client Service Administrator at Hearing Life Canada. Be the welcoming face for clients and manage smooth clinic operations across Kingston and Napanee.

In this role, you will leverage your strong customer service skills and organizational abilities to deliver a people-first approach to care. Your responsibilities will include serving as the first contact for clients, scheduling appointments efficiently, and ensuring the clinic remains organized and stocked. Additionally, you will support clinicians with administrative tasks and handle basic hearing aid maintenance.

Key Responsibilities:

• Deliver top-notch customer service as first point of contact

• Manage appointment scheduling and coordinate follow-ups

• Organize client waiting areas and maintain stock levels

• Assist with client files and basic hearing aid maintenance

• Process payments and track insurance claims accurately

Requirements:

• Minimum of 2 years customer service experience

• Strong organizational skills for handling multiple tasks

• Proficiency in Microsoft Excel

Bring your expertise in customer service and administrative support to Hearing Life Canada and make a positive impact.
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