Client Specialist at BBD

Join BBD as a Client Specialist in hybrid Kingston, ON, delivering impactful customer service and enhancing benefits administration processes. Collaborate effectively with clients and internal teams.

This fixed-term Client Specialist role spans until November 30, 2027, ideal for those passionate about customer service. As part of BBD, you will engage with both internal and external clients to ensure smooth transitions during the full cycle of group benefits. Your ability to manage inquiries swiftly will be essential.

Key Responsibilities:

• Handle complete transactions for group benefits

• Respond to client questions promptly within 24-48 hours

• Document plan member changes with accuracy

• Build productive relationships with all stakeholders

• Adapt to evolving client needs and team objectives

Requirements:

• 1-2 years of experience in sales or service roles

• Diploma in business or related field

• Understanding of insurance industry standards

• Excellent communication skills, written and verbal

• Computer savvy with MS Office proficiency

Bring your communication expertise and solutions-focused mindset to help BBD elevate client satisfaction in Kingston.
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