Customer Service Retail Representative

Elevate your career with Purolator as a Retail Representative in Kingston, ON. This part-time role focuses on customer interactions, problem-solving, and relationship-building while ensuring customer satisfaction.

As a Retail Representative, you will serve customers both in-person and over the phone, addressing inquiries, resolving issues, and fostering relationships with key stakeholders. You'll work closely with various teams, emphasizing a strong customer service orientation and effective communication skills.

Your role is crucial in ensuring the seamless operation of shipping details and account challenges.

Key Responsibilities:

• Provide efficient customer service and problem-solving

• Communicate positively with team and customers

• Resolve complaints and inquiries effectively

• Assist with shipping details and account challenges

• Maintain compliance with corporate policies and safety standards

Requirements:

• 3-12 months customer service experience preferred

• 3-12 months retail experience preferred

• Proficiency in English for effective communication

• Ability to lift 70 lbs and stand for long periods

• Experience using technology and POS systems preferred

Bring your customer service skills and relationship-building expertise to the Purolator team in Kingston.
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