Empire Retail Operations Representative

Position: Empire Life Retail Operations Representative
Join Empire Life as a Retail Operations Service Representative to make a real impact through outstanding customer service and support. This role involves processing requests and resolving inquiries efficiently.

This anticipated opening seeks candidates who can provide personal, accurate, and professional service to clients. You will need familiarity with office software and a keen eye for detail, alongside the ability to juggle various tasks effectively. Help us deliver on our mission to provide intelligent solutions to Canadians.

Key Responsibilities:

• Execute application processes and service requests

• promptly address complex customer issues

• Analyze and follow up on cases requiring attention

• Assist in resolving administration procedure inquiries

• Handle client account questions from internal and external sources

Requirements:

• Minimum of 1 year office environment experience

• Knowledge of word processing, spreadsheets, and databases

• Ability to prioritize and manage multiple tasks

• High accuracy and attention to detail

• Bilingualism in English and French is preferred

Enhance your skill set while contributing to a diverse and inclusive workplace at Empire Life.
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