Customer Care Representative Ontario SPCA

Position: Full-Time Customer Care Representative Ontario SPCA
Location: Greater Napanee

Be a vital part of animal welfare as a full-time Customer Care Representative with the Ontario SPCA in Greater Napanee. Engage with the community, ensuring compassionate service and support for adopters and volunteers.

The Ontario SPCA and Humane Society seeks a mid-level Customer Care Representative to excel in customer interactions and promote animal care. You will handle phone inquiries, emails, and support adoption services. This role requires a commitment to excellent service and knowledge-sharing to ensure the best outcomes for families and pets.

Key Responsibilities:

• Greet visitors and assess customer needs

• Manage adoption inquiries and provide counseling

• Support foster programs with supplies and appointments

• Assist in animal care duties and general cleaning

• Mentor and evaluate volunteers in their roles

Requirements:

• 1-3 years of customer service experience

• High School Diploma or equivalent

• Animal care experience preferred

• Ability to lift up to 40lbs

• Open availability for work

Enhance community connections and animal welfare as a Customer Care Representative at the Ontario SPCA.
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