Customer Services Supervisor

Position: Customer Services Supervisor at Quick Truck Lube
Location: Greater Napanee

Lead the customer service team at Quick Truck Lube as a Customer and Information Services Supervisor. Oversee oil change service operations while ensuring top-notch customer service and staff supervision.

Quick Truck Lube is looking for a skilled Customer Services Supervisor to manage daily operations at their service center. In this leadership role, you will coordinate with various departments, establish effective work schedules, and supervise staff training. Your expertise will be crucial in maintaining high standards of customer service and operational efficiency.

Key Responsibilities:

• Authorize transactions and oversee deposits and withdrawals

• Co-ordinate cross-departmental activities and initiatives

• Establish effective work schedules and procedures

• Identify and address staff training needs

• Conduct performance reviews and submit operational reports

Requirements:

• Supervisory experience in a customer service environment

• Strong organizational and communication skills

• Ability to perform duties akin to supervised staff

• Experience in staff recruitment and training

• Proficiency in inventory management practices

Bring your leadership skills and customer service experience to enhance operations at Quick Truck Lube.
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