GMS Customer Service Specialist

Step into a rewarding role as a Customer Service Specialist with Gypsum Management & Supply, Inc. This position offers an engaging environment focused on exceptional service and product knowledge in building materials.

As a Customer Service Specialist at GMS, you will interact directly with customers, providing solutions and ensuring satisfaction.

Your role will involve not only assisting customers but also developing an understanding of our product offerings, enabling you to guide purchasing decisions effectively.

Key Responsibilities:

• Manage customer communications consistently and professionally

• Greet and assist customers in-store and via phone

• Take and process customer orders accurately

• Utilize company systems for order management

• Keep the showroom organized and fully stocked

Requirements:

• High school diploma or GED required

• Self-motivated with strong public engagement skills

• Excellent verbal and written communication skills

• Keen attention to detail and good organizational capabilities

• Ability to multitask effectively in a retail setting

Join GMS and focus on delivering outstanding service while enhancing your skills and advancing your career.
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