Overnight Customer Service Group

Position: Overnight Customer Service Role at Taymax Group
Location: Brockville

Join Taymax Group in Brockville as an Overnight Customer Service Representative at Planet Fitness. This role is vital in delivering excellent member experiences and handling front desk operations.

As a member-focused representative, you will engage with members, handle inquiries, and assist in member sign-ups. You're responsible for answering phones, providing tours, and keeping the club tidy. Your passion for fitness and a positive attitude are essential for success in this role.

Key Responsibilities:

• Provide exceptional service to members and guests

• Manage front desk tasks, including member check-ins

• Conduct tours for prospective members

• Answer phones pleasantly and assist with questions

• Maintain club cleanliness and perform cleaning tasks

Requirements:

• Must be at least 18 years old

• High School diploma or GED is required

• Customer service background is a plus

• Basic computer knowledge is required

• Strong interpersonal skills and problem-solving abilities

Deliver outstanding service and help cultivate a welcoming, judgment-free environment each shift.
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