Great Canadian Operations Supervisor Needed

Take on the Operations Supervisor position at Great Canadian Entertainment, where you will excel in leading Cage, Slots, and Guest Services to enhance guest experiences.

As a key leader under the Operations Manager, you will oversee day-to-day operations and staff training. Your primary function will be to ensure team members meet performance expectations while adhering to safety and compliance measures. With a focus on cultivating relationships with stakeholders, you will work to continually improve service and operational effectiveness.

Key Responsibilities:

• Deliver leadership and performance management to teams

• Ensure compliance with all policies, health, and safety regulations

• Facilitate communication between departments effectively

• Anticipate and resolve operational issues proactively

• Oversee the application of the Collective Agreement

Requirements:

• Minimum of 2 years in gaming or casino management

• Strong team building and mentorship skills

• Computer literacy in MS Office programs

• Ability to secure AGCO and Smart Serve certifications

• Proficiency in the French language is advantageous

Elevate the performance of Cage, Slots, and Guest Services while delivering memorable experiences at Great Canadian Entertainment.
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