Branch Operations Assistant

Job Description

What is the opportunity? RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities Management team located in Brockville is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

• Reception – answering phones, greeting clients and anticipate and support the needs of the office
• Responsible for processing all branch cash transactions, including depositing cheques, Bank wires and processing physical securities
• Ensure Branch reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review.
• Manage the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
• Account opening approvals, this includes reviewing documentation and scanning forms into the documentation workflow system, pulling documentation for branch staff as needed
• Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed
• Help manage communications with clients, Advisors and other internal and external partners
• Other special projects as assigned

• Demonstrates a positive, approachable demeanor that contributes to an uplifting and welcoming work environment
• Ability to complete duties independently seeking out own answers and solutions
• Attention to detail and excellent time management skills
• Exceptional written and verbal communication skills
• Strong Microsoft Office skills
• A professional approach to all situations

• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Experience in the banking and/or securities industry is an asset

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and contribute to an inclusive and collaborative workplace environment
• Work in a dynamic, progressive, and high-performing team
• A world-class training program in financial services

• Customer Interactions
• Customer Service
• Customer Service Administration
• Customer Support Operations
• Followership
• Interpersonal Relationships
• Office Tools
• Problem Management
• Self-Service and Virtual Call Centers
• Teamwork

Address: 82 KING ST W: BROCKVILLE

City:
Brockville

Country:
Canada

Work hours/week: 0

Employment Type:

Part time

Platform: WEALTH MANAGEMENT

Job Type: Casual

Pay Type:

Salaried

Posted Date:

Final date to receive applications:

Note:

Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range:

The expected pay range for this position is: $40,000.00 - $55,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional…