Business Analyst

Location: Kingston, ON, Hybrid, 1–2 days on-site

Language: Strong written and verbal communication skills in English

Duration: Contract - 1 year fixed term + Benefits

Background Check Requirement: Criminal record check required

Our university client is undertaking a multi-year transformation initiative focused on modernizing core services and enhancing operational effectiveness. As a Senior Business Analyst, Finance, you will play a key role in shaping how finance services are delivered by bridging the gap between business needs and technology solutions.

Working closely with cross-functional teams including IT, finance stakeholders, and external partners, you will help design and implement solutions that improve service delivery and user experience. This is an opportunity to contribute to meaningful organizational change while supporting a collaborative, inclusive, and forward-thinking environment.

Join a workplace that values innovation, collaboration, and continuous improvement. You will gain exposure to large-scale transformation initiatives while working alongside experienced professionals who are passionate about delivering impactful results. This is an environment that supports growth, encourages new ideas, and promotes balance and flexibility.

• You’ll lead the gathering, analysis, and documentation of business requirements aligned to strategic priorities
• In this role, you’ll map and assess business processes, workflows, and data flows to identify improvement opportunities
• You’ll collaborate with stakeholders, IT teams, and vendors to design and implement service management solutions
• You’ll support system configuration, testing activities, and validation of functional requirements
• You’ll develop training materials and guide change management efforts to ensure successful adoption
• You’ll monitor project progress, risks, and timelines while maintaining clear documentation and communication
• You’ll provide post-implementation support and recommend continuous improvements

• 5+ years of progressive experience in business analysis within complex environments
• Strong knowledge of requirements gathering, process mapping, and solution design methodologies
• Experience supporting technology implementations, ideally within finance or shared services environments.
  
  Experience with
  Fresh Service or similar systems would be ideal
• Familiarity with Agile and Waterfall methodologies
• Excellent communication and stakeholder management skills
• Strong analytical thinking, organization, and ability to manage competing priorities

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2

SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.