Junior IT Technician; Level 1

Join a team that enjoys the work—and takes pride in doing it right.

allCare IT delivers industry-leading IT support and cybersecurity to businesses. We’re hiring a Junior IT Technician who’s excited to learn, motivated by solving problems, and committed to living our core values:
Humanity. Security. Wholeheartedness. If you care about people, take ownership of your work, and want to build a real career in IT (with lots of support along the way), we’d like to meet you.

You’ll be part of the team that keeps our clients running safely and smoothly. Your work will include:

• Provide friendly, professional technical support (remote and on-site)
• Troubleshoot and resolve common workstation, software, and connectivity issues
• Set up and support Microsoft 365 (Outlook, Teams, SharePoint) and/or Google Workspace environments
• Support user accounts, access, and security (including MFA and password best practices)
• Assist with basic server/virtualization tasks (Windows Server, Hyper-V/VMware)
• Help maintain client networks:
  Wi‑Fi, switching, cabling, DNS/DHCP basics, VPN connectivity
• Install, upgrade, and remove software; deploy and configure devices (Windows, macOS, mobile)
• Document your work clearly and follow processes—then suggest improvements when you see them