Oracle Functional Consultant

Hello,

We are currently hiring a Oracle CX Functional Consultant for one of our client based out in Canada. Please apply if you are interested.

Title: Oracle CX Functional Consultant

Duration: 12+ Months

Location: West Royalty, PE/Remote

Required Experience & Skills

Oracle CX / CRM Experience

• 5+ years of experience as a Functional Consultant in complex enterprise environments.
• 2+ years of experience working with CRM systems, preferably Oracle Sales & Service Fusion Cloud.
• Strong expertise in Oracle Sales & Service Cloud configuration and administration.

Hands-on experience with:

• Accounts
• Contacts
• Service Requests
• Opportunities

Oracle Configuration Experience

• Application Composer
• Page Composer
• Sandboxes
• Custom Objects
• Custom Fields
• Scripts
• Object Relationships

Business Analysis & Requirements:

• Requirements gathering and analysis.
• Translating business requirements into functional solutions.
• Stakeholder engagement and workshop facilitation.
• Documentation of functional specifications and user stories.

Testing & Quality Assurance:

• Functional Testing
• Regression Testing
• Test Planning and Execution
• Test Data Preparation
• Defect Tracking and Resolution
• Test Cycle Management

Environment Management:

• Environment Refresh Activities
• Configuration Migration
• Release Support

Agile & Dev Ops

• Experience working in Agile environments.
• Hands-on experience using Azure Dev Ops for:
  User Stories, Test Cases, Tasks, Bug Tracking

Education

• Degree in Business, Information Technology, Computer Science, or related field.

Nice-to-Have Skills

• Oracle Ecosystem
• Oracle Integration Cloud (OIC)
• Oracle BI Publisher
• Oracle Transactional Business Intelligence (OTBI)
• Oracle CX Security Management
• Basic understanding of REST APIs within Oracle CX

Thankyou

Shivam Sengar