Observability Engineer Dynatrace & Riverbed Aternity Exp

Hi

I hope you are doing well.

We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested.

Job Role:
Observability Engineer with Dynatrace

Location:
Remote, Canada

Job Description:

Observability Engineer – Remote/Canada – CST time zone – Please share candidates’ expectations

will support the observability programme with a focus on end-user and digital experience monitoring using Riverbed Aternity . This role is hands-on and operational, responsible for deploying, configuring, tuning, and ope rationalising Aternity to improve user experience, reduce MTTR , and enable Service Desk and IT Operations teams with actionable insights.

• Deploy, configure, and support Aternity agents across physical endpoints, VDI, and DaaS platforms (including Azure Virtual Desktop).
• Configure and maintain dashboards, alerts, and thresholds aligned to operational use cases.
• Perform signal tuning and alert optimisation to reduce noise and false positives.
• Support and maintain Aternity to Service Now integrations, including incident enrichment and alert workflows.
• Analyse end-user experience data and provide actionable insights to operations teams.
• Document operational procedures, dashboards, and alerting standards.
• Hands-on experience with Dynatrace at the level required for this role – we are specifically looking for demonstrable practical experience and depth of understanding, particularly in recent real-world project scenarios.

Required Skills & Experience

• 3–6 years of experience in IT operations, monitoring, or observability.
• Hands-on experience with Riverbed Aternity.
• Strong understanding of Windows 10/11, VDI, and DaaS environments.
• Experience integrating monitoring platforms with Service Now.
• Strong analytical and documentation skills