Onsite IT Support Tier II

Position: Onsite IT Support Tier II Role
Location: Brockville

Drive technology success with Primacorp Ventures as an Onsite Technical Support Tier II. This full-time role is vital across multiple locations, enhancing user experience.

In your Technical Support Tier II position, you will provide both onsite and remote assistance, ensuring seamless operation of IT systems. Your responsibilities include troubleshooting, maintaining hardware and software, and setting up user accounts. Join Primacorp in making a difference in educational technology support across Brockville, Morrisburg, Renfrew, and Pembroke.

Key Responsibilities:

• Troubleshoot and resolve technical issues across devices

• Maintain security standards and perform system checks

• Provide user training and enhance technical resources

• Coordinate IT asset tracking and deployments

• Liaise with service providers for system needs

Requirements:

• Post-secondary education in Information Technology

• 1-3 years of relevant IT support experience

• Proficient in Windows OS and networking solutions

• Strong communication and problem-solving abilities

• Willingness to travel for site support

Leverage your technical aptitude to enhance Primacorp’s IT services and support their mission.
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