More jobs:
Onsite Hypercare Consultant in Mining
Job Description & How to Apply Below
Your role will be vital during post-cutover support from November 19 to November 30, 2026.
Our client seeks four dedicated consultants to deliver direct floor-walking and desk-side support, ensuring users can efficiently navigate new technology implementations. Candidates must possess strong troubleshooting capabilities and a customer-oriented mindset, handling a variety of incidents and working directly with users in the mining environment.
Key Responsibilities:
• Offer proactive desk-side and floor support
• Log and manage user incidents effectively
• Troubleshoot login, MFA, and access issues
• Collaborate with application teams for resolutions
• Document detailed troubleshooting actions
Requirements:
• Strong Tier 1 and Tier 2 support background
• Experienced in desktop or service-desk roles
• Familiar with identity and access issues
• Excellent documentation and ticket-management skills
• Ability to meet onsite safety requirements
Contribute to operational success by enhancing user experiences during critical technology changes.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×