Technical Communicator

Position: Toromont Cat Technical Communicator Role
Embark on a rewarding full-time Technical Communicator position at Toromont Cat, focusing on Mining Technology and customer support. Engage in hands-on technical work while promoting product excellence.

This permanent role requires a seasoned communicator with a minimum of five years in the heavy equipment field, capable of troubleshooting and improving Caterpillar Mining products. As the main point of contact, you will handle inquiries, analyze failures, and generate both technical updates and documentation.

Key Responsibilities:

• Provide technical assistance across various service operations

• Review products for issues and develop solutions

• Conduct failure analysis and reporting

• Facilitate technical training sessions and seminars

• Maintain communication with the Caterpillar team

Requirements:

• Heavy Equipment License or relevant experience

• 5 years’ experience in Cat Heavy Equipment maintenance

• Experience with Caterpillar Mining product lines preferred

• Bilingual skills in French and English advantageous

• Excellent interpersonal and time management skills

Utilize your expertise to enhance operational services at Toromont Cat, ensuring excellence in technical support and customer satisfaction.
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