Associate Director, Communications; H&A)

The Housing and Ancillary Services (H&A) team manages over 5,000 student beds in 18 residence buildings, as well as Community Housing, our off-campus rental apartment and housing properties, three dining halls, numerous retail food service locations on campus, the Donald Gordon Hotel and Conference Centre, University Club and Event Services. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets.

Revenue and services from these units support vital student life programs and contribute to the University's learning environment.

Reporting to the Executive Director, Housing and Ancillary Services, the Associate Director, Communications serves as a member of the Housing and Ancillary Services Executive Team, responsible for the development, coordination, facilitation and implementation of Housing and Ancillary Services’ communication and marketing programs. The Associate Director oversees several strategic initiatives and tactics, including digital communications, website coordination, and printed materials, and will manage external vendors as required to create marketing and communications products for various stakeholder groups.

The Associate Director oversees the development and dissemination of messaging to a wide range of audiences, including prospective and current students, campus community members, guests, visitors and business partners which needs to resonate and connect with each audience effectively. The Associate Director leads a team of Communication and Marketing Coordinators to achieve departmental goals and works closely with colleagues in Student Affairs and University Relations.

This position performs market research, reviews analytics, and creates strategic plans to address changes and opportunities. Advanced knowledge of, and experience writing for various audiences and formats with high competence in editing and proofreading is required.

Note:

The schedule for this position requires the incumbent to work occasional evenings and weekends. This is an in-person position located in Kingston.